Creative Caption & Video takes pride in having 20 years experience in the industry and was build on helping people continue to broadcast their shows to viewers.
Below is a list of the most common questions and answers we get asked daily. If you have a question that is not listed below, please fill out the "Ask Your Question" form and we will reply to you asap.
Closed Captioning is the process of displaying text on a television, phone, tablet or other visual display to provide additional or interpretive information. It's used as a transcription of the audio portion of a program as it occurs, sometimes showing non-speech elements like audio effects, ie. (Engine starting)
Two major styles of captions are currently being used in the industry: Pop-On and Roll-Up.
Pop-on captions do more than just "pop on" and off the screen in sync with the program's audio.
They allow deaf and hard-of-hearing viewers to comfortably follow the storyline of the program.
Pop-on captions are carefully placed on the screen to indicate the speaker, descriptions of music and sound effects.
Pop-on captions seem to be preferred way to show captions for deaf and hard-of-hearing viewers.
Roll-up captions "roll up" on to the screen one line at a time.
As each new line rolls up and the top line disappears. Roll-up captions are typically used for live captioning.
The difference is essentially live vs. pre-recorded. Real-time captioning is performed at the same time the broadcast is aired.
A captioner is linked directly to the station and words are typed as they are spoken.
Offline captioning is done after a show is recorded and timed perfectly before it is used to create a new captioned master.
Creative Caption & Video only provides offline Captioning. We pride ourselves in 100% accuracy. Live captioning is at best 20% accurate.
Yes. The "Auto Captioning" from YouTube is terrible. If you uploaded a video to your YouTube channel, we can supply you with a .SCC "Timed Captioned" file that you can add to your YouTube video that will sync perfectly.
Anyone watching your video can click on the CC button in the video player and the captions will appear.
That's Great! This is a perfect way to save money by supplying your own transcript.
Transcription can be the most time consuming part of the Closed Captioning process.
We accept all transcript formats as long as it is 100% accurate.
The term "Closed" indicates that the captions are not visible until activated by the viewer, usually via the remote control or menu option.
Open captions are visible to all viewers and typically can't be turned off.
99% chance the answer is Yes. View the exempt items below.
Yes. There are two categories of exemptions.